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What is Ai Chatbot!

A chatbot is a computer program that is designed to simulate human conversation through text or voice interactions with users. Chatbots use natural language processing (NLP) and machine learning algorithms to understand user input and generate responses in a conversational style.

Chatbots can be programmed to understand and respond to a wide range of user queries and can be customized to fit the specific needs of a business or organization. They have become increasingly popular in recent years, and many companies are using chatbots to improve customer service and streamline operations

Web Assistant

Virtual Assistant

Ai chat

Automated assistant


Messaging bot

Difference between Rule Based Chatbot / Ai Based Chatbot

Rule Based Chatbot

Rule-based chatbots use a set of predefined rules and patterns to determine the user’s intent and generate a response. These rules are created by human developers and are limited to specific use cases. Rule-based chatbots are generally simpler and less flexible than AI-based chatbots.

Ai Based Chatbot

AI-based chatbots use natural language processing (NLP) and machine learning (ML) algorithms to understand the user’s intent and generate a response. They can learn and adapt over time based on user interactions, which allows them to handle more complex and varied conversations. AI-based chatbots can be trained to handle a wide range of use cases and can provide more personalized responses to users.

How does an AI Chatbot work


Input from a user


Analyze user's request


Identify intent and entities


Compose reply

Which is better?

Ai chatbot can have more flexible, human-like conversations. It can learn a lot more about your site visitors and apply that knowledge effectively with little intervention. This also gives your sales reps a wealth of information about your buyers so that they can better personalize their own conversations.

Rule-based chatbots are automated, following rules established in advance. In other words, they stick to the script.

Uploading documents into a Chatbot!

Yes, it is possible to upload documents into a chatbot, depending on the capabilities of the specific chatbot platform. Some chatbot platforms may allow you to upload documents directly into the chatbot’s database or integrate with a document management system.

For example, if you are building a chatbot for a bank, you may want to allow customers to upload their account statements or other financial documents. In this case, you could integrate the chatbot with a document management system that allows customers to upload their documents, and the chatbot could then retrieve and analyze the documents to provide personalized recommendations or assistance.

The Stages of a Chatbot Development

Time to spend on Chatbot Development

Simplifies Interaction

Easy to Understand

Adds Credibility

Makes Automated

place yourself in the shoes of your users and think about the value they’re trying to receive. Is conversational context going to significantly impact this value? If not, then it is probably not worth the time and resources to implement at the moment.

Another thing to consider is your target user base and their UX preferences. Some users may prefer to have the chatbot guide them with visual menu buttons rather than an open-ended experience where they’re required to ask the chatbot questions directly. All the more reason to have users extensively test your chatbot before you fully commit and push it live.

Best Practices for a Chatbot

  • Keep it Simple: Make the conversation flow simple and easy to understand for users.
  • Provide Multiple Responses: Offer multiple responses to users’ queries to provide a more personalized experience.
  • Monitor and Evaluate: Monitor the chatbot’s performance and evaluate user feedback to improve its functionality.

Chatbot Project Flow

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